madhumatka
madhumatka
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This app is available for your device
madhumatka
This app is available for your device
Contact
+91 4584205587
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal. If you still need help, wait for the OTP to be sent and if it doesn't arrive, use the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your valid KYC details to customer support via email to facilitate the account transfer. This will assist in resolving the issue and shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you will need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app to ensure it is up-to-date. After reinstalling the updated app, you can log in and start playing without any issues.
Q1: What is the minimum withdrawal amount in the madhumatka?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amounts accumulated. This means users can only withdraw the actual rewards from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes storing your Aadhaar card, UPI details, and all necessary bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes around 30 minutes to 3 hours due to its fast and stable services. However, payment delays can occur, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a withdrawal issue, check your transaction history in the settings. If your withdrawal request fails there, your funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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